Consumer services companies need to focus on customer experience around the product/service, with emphasis on reduced friction, improved online presence, the adoption of New Age Technologies and AI, awareness of supply chain constraints, and the use of data and predictive analytics to grow market share. Retail and CPG companies must take advantage of growth opportunities in smart retail, using a context-driven shopping approach, connecting stores with IoT technology and building the expected sustainability principles into packaging and manufacturing processes. Travel and Hospitality (T&H) firms have been deeply disrupted by Covid and 2022 puts #bleisure and #revengetravel front and center. This means brands need to focus on hyper-personalization leveraging data and smart analytics driving seamless and differentiated customer experience, improve time to market to get new products out in the market, digitalize operations for higher efficiencies modernizing the complete tech backbone
Register today for the ISG TechXchange: Consumer Services to join ISG advisors and industry thought leaders as we provide real-world experience to help you take advantage of new trends in the retail, CPG and T&H industries to ensure your post-pandemic survival.
Design Human-Centered Digital Channels & Strategies Which Deliver Effortless Customer Experiences
Keep Pace With Changing Customer Trends & Needs – Ensure Accessible Services Which Support Vulnerable Customers & Every Demographic – There Are Many Customer Roadmaps: Design Different Journeys To Minimize Frustration & Guide Customers – Decipher Data To Deliver Exceptional Experiences & Build Loyalty
In detail, our talks and discussion would include monetary and fiscal policies, the situation in financial markets, ongoing uncertainties and risks which occur due to prolonging the pandemic and its restrictive measures. Moreover, we would welcome a different range of topics like rapid development of cryptocurrencies usage areas and metaverse. EFE’2022 aims to establish a platform for scholars and experts to share their experiences and ideas on how economies are managing their policies in a post-pandemic world.
New, Engaging, Data-Smart & Customer-Centric Loyalty, Retention & CRM Strategies
Customer Loyalty & Retention • Data & Targeting • Automation & AI • Customer-Centric Journeys • Inspiring Personalisation • Customer Engagement • Measuring Tangible Results • Channels & Content • Future CRM Innovations
20 Cross-Sector Loyalty, Retention, CRM, Engagement & Personalisation Directors Reveal Their Brand New & Innovative Insights In Just One Day!
A One-Day, Brand-Led Conference & Networking Event, Central London, 30th November 2022
ENTER23 will be held from 18 to 20 January 2023 in Johannesburg, South Africa*. It will become the 30th conference of the IFITT Community. ENTER23 e-Tourism conference will also celebrate the return to a face-to-face format after 2 years of the COVID-19 pandemic, and the return to the African continent after 18 years gap. You are cordially invited to celebrate the success of the conference and the global reach of the IFITT community.
*In case international travel is heavily restricted, the conference can be switched to hybrid or fully online mode.
Conference-Service.com stellt der Öffentlichkeit ein Kalendarium wichtiger Konferenzen, Symposien und sonstiger Tagungen im wissenschaftlich-technischen Bereich zur Verfügung. Obwohl das Verzeichnis mit großer Sorgfalt zusammengestellt und ständig aktualisiert wird, weisen wir auf die Möglichkeit von Fehlern ausdrücklich hin. Bitte vergewissern Sie sich immer beim Veranstalter, bevor Sie über die Teilnahme oder Nichtteilnahme an einer Konferenz entscheiden.