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Eurandom

The conference will bring together researchers with backgrounds in operations management, statistics, stochastic modelling, data science and control to discuss contemporary queueing-related challenges. The increasing availability of empirical data in the operation of large computer networks and in the management of human service systems is creating new opportunities for study in queueing theory. The objective of the workshop is to highlight and discuss future directions in data-driven queueing that arise in modelling, monitoring and controlling queues, and in dealing with parameter uncertainty, when there is access to operational data.