COMS provides a comprehensive email module to manage correspondence with all users of the site.
COMS provides predefined email templates for common tasks: automatic email after account creation, email to invite reviewers to start their review assignments, reminders etc.
Prefilled email contents
Commonly used emails are prefilled in English, German and French. They can be edited.
The emails can be personalised by means of placeholders (e.g. to address a person, to list their submissions and their status, to give details of a speaker's presentation details, to sign the email. Placeholders can be created for almost all the data collected on the site.
Before sending the emails, you can check the list of recipients and view the contents of all emails, to check the formatting and make sure placeholders are properly substituted.
Administrators can set up email alerts to be notified of certain activities.
By default, the emails are sent as text, but is is possible to use HTML.
The email module contains a number of predefined email templates that can be sent automatically in response to users' actions (e.g. after abstract submission or withdrawal, when an invoice is created, when a survey is submitted etc.
Administrators can activate or deactivate the use of any of the automatic emails.
Editing the contents
The content of the emails can be edited and personalised.
Optionally, administrators can receive copies of all automatic emails, allowing them to monitor activity on the site.
Predefined, prefilled emails are provided for most of the tasks that require contacting a group of participants in relation with specific tasks (e.g. email to authors of accepted / declined submissions, emails to invited speakers, emails to delegates whose payment is due).
Targeting any group of users
A freely editable template that allows targeting of any subgroup of users is also provided.
Administrators can view all the emails (automatic or sent in bulk), along with their recipients. Their status (queuing, sent) is also shown.
Participants can view all the emails sent to them, on a dedicated page.